June 2024 Release Notes

Publish Date: 6/20/2024

Description

Watch for our recent Release Webinar 

New Features

1. Patient Self Check In emails/texts
    -Link sent 1 hour before appointment
    -Pay Co-Pay
    -Check In
    -Finish Intake Paperwork

Article: Click Here!

    
2. Heno RTM "Remote Therapeutic Monitoring"
    -Initially available for limited Production Testing
    -Additional costs apply
    -Portal HEP expansion for patients to record activity and message
    -New RTM Messenger
    -Tracking of Activities
    -1 Click Encounter Generation when objectives are meant

Article: Click Here!

3. Classic Templates expanded to Include Special Tests!
     #4161: Special Test for Back
     #4160: Special Test for Hand
     #4157: Special Test for Shoulder
     #4159: Special Test for Hip
     #4156: Special Test for Elbow
     #4150: Special Test for Ankle
     #4141: Special Test for Knee
     #4112: Special Test for Cervical/Spine

4. Schedule - Check in and Start Daily Note (DN) (3468):     
    -Skips initial create page and takes you directly into the Daily Note
    -Copies previous note
    -Copies previous experiences
    -Looks at the same chart and most recently approved visit for the copy

Article: Click Here!

5. Ability for Clinics to pay Heno via ACH versus credit card (will eventually be opened to clinics to use for customers)

6. Add ability to create quick texts for Text Areas in Custom Templates (4057)

Article: Click Here!

7. Breakup up Power User Privilege into Separate Priviledge for more refined access and add a knowledge document that details them (3484)

Article: Click Here!

Enhancements
#4154: Office: Changing Password under Admin -> User will prompt user to change password at 1st Login (Best Practice is to use Forgot Password Link)
#2791: Office: Add Resource Name to Upcoming Appointments PDF - Article 
#4006: Office: Ability to setup a default email message for Patient Intake - Article 
#4126: Office: Modify MFA Option table for performance
#4101: Office: Throw error if Cell Phone is not 10 digits
#4144: Office: MFA Move "Resend Passcode" link to Below the "Verify" button
#4086: Office: Streamline card on file charge logic
#4218: Office: Limitations on special characters removed from Slot Notes when creating and copying slots
#3997: Office: Once claim has a 0 balance change status to "Settle"
#4143: Office: Internal change to Claim send to look at send method on rebills vs insurance
#4148: Office: Underlying Code Optimized for Faster Retrieval and Hang Avoidance
#4210: Office: Moved appointment reminders to Oracle email service 
#4206: Office: Punch Cards - Ability to have the save button when entering notes in a completed Punch card
#4213: Office: Added Insurance Company Name to Check in Screen
#4185: Office: Performance Improvements save the # of completed Documents, Exercise minutes, and partition underlying tables
#4184: Office: Restructure the underlying schedule code for better performance and to reduce hangs
#4130: Office: Ability to specify a "Do not Resuscitate" field (Activate under Customize -> Flex Fields -> Patient Demographics)
#2593: Office: Ability to specify a Pronoun (Activate under Customize -> Flex Fields -> Patient Demographics) - Article 
#4124: Office: Changed MIPS logic on encounter screen
#4183: Office: New Article Explaining what each privilege in Heno does - Article
#4094: Office: Allow Case->Policy->Effective Start Date to go as early as 1/1/2000
#4058: Office: Charges Screen - Add validation to ensure we have a 9-digit zip when checking out appointments - Article
#4146: Office: Added Guam under the State LOV for Patient Demographics
#4095: Office: Added an "EOB" Incoming fax category
#4244: Office: Added additional Primary/Secondary columns under Reports -> By Insurance Report
#2497: Office: Alert when scheduling and patient already has an appointment that day
#4209: Office: Added a limit to how many characters can be in an Auth Number
#4170: Office: Ability for option to remove or select "None" in Referring Patient demographics 
#4217: Office: Schedule Create and Copy / Clear items when "Cancel" is Clicked
#3834: Office: Disable ORDS Landing Page when clicking Icon from Patient Search
#4108: Office: Setting to redirect to schedule instead of visit slip at Patient Checkout
#4083: Office: Remove patient Nickname from Statements
#4099: Documentation: Template Builder - Ability to Preview Custom Templates
#4109: Documentation: Option to Add Pain Sections to Progress Note and Discharge - Article
#4107: Documentation: Expand Character Limit for Experiences in Grid format on PDF - Article 
#4211: Documentation: Creating Daily Note from Schedule will skip initial Daily Note Create Screen
#4117: Documentation: Ability to Duplicate a Patient Chart - Article 
#4172: Ticketing: Show Article Link as Article Title
#4222: Ticketing: Improved searching on knowledge base Articles
#3959: Intake: Implement Google Translate on the Intake Paperwork for patients
#4042: Intake: Send Paperwork completed email for Portal and Not Portal Patients (configurable)
#3996: Portal: Unable to click the add the cart option Item when sorting the items
#4236: Portal: Optimize Patient Statement Payment Credit Card Validation
#4219: Portal: When Inviting a User to the Portal from Heno include Default Paperwork
#4127: Portal: Optimized Logged in user credit card payment logic
#4071: Portal: Optimize storage of clinician photos
#4221: Portal: Adjust New Portal User Invite Validation
#3589: Portal: Confirmation that the card was successfully Added when adding a card on file
#4077: Portal: Restructured 12+ Portal views to limit 
#4164: Portal: Prompt user if they turn off the clinics Patient Portal
#4149: Marketing: Ability to display what was entered in the landing page form reflect what was written when the landing page was created
#4175: Marketing > Launch Pad > Landing Page | Make flex ta 1” not a required field.

Bugs
#4235: Documentation:  Patient Quick Add not populating patient to FOTO
#4135: Documentation:  Back Template->Special Tests: 90/90 Hamstrings| It displays a normal value of 90 instead 
#4103: Documentation: Ability to redirect to a Dashboard "Billing" or "Clinician" for a User after logging in - Article 
#4089: Documentation: Documenting DOI in Eval - auto adjusting to the incorrect year
#4081: Documentation - Approve Button not Showing on IE when turned off on PN
#4046: Documentation - Age is not always refreshing on documentation screens
#4121: Documentation: Clinician Dashboard "Missing" box is not counting express check in visits
#4104: Documentation: Open "Daily Note" bubble could contain the wrong count
#4011: Ticketing: Can't reply to a ticket on full screen
#4010: Ticketing: Tickets are starting at the top with the old message
#4004: Office: Patient Appointment page jumps to top instead of staying in place
#4225: Office: Patient Demographics moves to the bottom of Patient Details
#4059: Office: Dashboard Trend Report not showing data for some weeks
#4073: Office: PN Return Alert not clearing
#3933: Office: Fix no data Found issue coming from ENCOUNTER_PROCESSING_PKG.ENCOUNTER_APPROVE_NEW_PROC
#4123: Office: EDI_CLOBBER picking up ST* from city versus Element
#4105: Office: Schedule List View showing duplicate rows
#4247: Office: Excluding background does not go to the next page when claims per page exceed initial 1500 form
#4165: Office: Fax Blast Sends the Day Before vs. Scheduled Date
#4169: Office: If an ERA only has 1 claim in it the first claim does not auto select for easy adjustments
#4118: Office Add "Option 5. Rebill on CMS 1500" and "Option 9 Rebill Secondary on CMS 1500" to EDI Status Page
#4216: Office: When printing Upcoming Appointments clicking "Back" goes to blank page
#3864: Office: Productivity Automation - Article
#4239: Portal: Reschedule Not Displaying in Correct Range
#4096: Portal: Issues around signatures applying to Progress Notes in Provider Portal
#4125: Portal: Stays active even if General Store is inactive

Disclaimer: All new functionality and bug fixes subject to change as well as release date