Bulk Deleting Patient Appointments in HENO

Publish Date: 9/23/2024

Description

Overview
Heno now offers a feature that allows you to bulk delete a patient's appointments directly from their profile. This feature provides options for various cancellation reasons and allows for multiple appointments to be deleted at once.

Steps to Bulk Delete Appointments

1. Navigate to the Patient Profile:
   - Go to Patients in Heno.
   - Enter the patient’s account whose appointments need to be deleted.

2. Access Bulk Delete:
   - At the top left side of the patient's profile, click the arrow that says Bulk Delete.

3. Select Deletion Options:
   On the left-hand side, you will see the following options for bulk changes:
   - 24 Hour Notice Given
   - $0.00 - Cancel WAIVED
   - $0.00 - No Show WAIVED
   - $(Cancel Fee) - Cancel
   - $(Cancel Fee) - No Show
   - Schedule Error - Remove Appt

4. Select Multiple Appointments:
   - Use the checkboxes next to each appointment to select multiple appointments for deletion (if applicable).

5. Confirm the Bulk Deletion:
   - A confirmation message will appear to verify the changes. Once confirmed, the selected appointments will be deleted according to the chosen cancellation options.

This feature simplifies the process of managing patient appointments, allowing for quick and efficient bulk deletions.