How to Add a Provider Picture to the Patient Portal

Publish Date: 9/20/2024

Description

Step-by-Step Guide to Adding Provider Picture to Patient Portal

Step 1: Access the Patient Portal Settings

• Navigate to the Patient Portal tab located on the left-hand side of the screen.
• Once there, ensure that the option to Display Default Provider Picture in Portal is turned on.

Step 2: Navigate to User Profile

• Next, go to the Admin tab on the left-hand side.
• Under this tab, click on the User tab to access the list of user profiles.

Step 3: Select the Provider's Profile

• From the user list, find and select the provider profile whose picture you want to add or update.
• This will open the provider's profile.

Step 4: Update the Provider’s Picture

• At the top of the provider's profile page, locate the Change Picture link.
• Click on this link, and a new window will appear with two options:
1. Take a Picture: If you have a webcam connected to your computer, you can take a live photo.
2. Upload a Picture: You can also choose to upload an existing photo from your computer.

Select your preferred option and complete the upload or photo process.

Step 5: Apply Changes

• After uploading or taking the picture, review it to ensure it is clear and correctly displayed.
• Once satisfied, click Apply changes in the upper right-hand corner to finalize the setup.

Step 6: Preview the Patient Portal

• The provider’s picture will now be displayed in the patient portal.
• Review the portal to confirm that the picture appears as expected.

Below are example screenshots of how the provider picture will look in the patient portal interface: